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ACCESSIBILITY STATEMENT

Effective Date: 5/10/2025
Last Reviewed: 5/14/2025

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At PRO HAUL SYSTEMS, we are committed to ensuring equal access and usability for all individuals, regardless of ability or disability. We strive to provide an inclusive and accessible experience both online and during all in-person junk removal and hauling services.

 

Our Accessibility Commitment

We believe all customers should be able to access our services, communicate with our team, and navigate our website without barriers. We are continually improving our digital platforms and operational practices to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and comply with applicable standards under the Americans with Disabilities Act (ADA) Title III.

 

Digital Accessibility

We are actively working to ensure that our website meets key accessibility requirements by:

  • Ensuring text is readable with appropriate contrast ratios.

  • Providing text alternatives for non-text content (e.g., images, icons).

  • Enabling full keyboard navigation.

  • Maintaining consistent and clear navigation across pages.

  • Structuring content using proper HTML semantic markup (headings, ARIA roles, labels).

  • Supporting screen reader compatibility for all critical website functions.

  • Avoiding flashing content that could trigger seizures or disorientation.

We routinely test our website using accessibility tools and perform manual reviews to identify and resolve accessibility barriers.

 

Physical Service Accessibility

In our service delivery, we are equally committed to accommodating customers with disabilities by:

  • Training staff to offer respectful and effective communication.

  • Offering phone-based service scheduling for those who cannot use online forms.

  • Providing assistance during in-person junk removal when requested in advance.

  • Making reasonable accommodations to ensure services are accessible where possible.

 

Ongoing Efforts

Accessibility is a continuous process. We are working toward the following goals:

  • Regularly auditing our website and communications for accessibility compliance.

  • Consulting with accessibility experts when implementing major updates.

  • Maintaining an internal accessibility review process.

 

Third-Party Content

Some features on our site may link to or rely on third-party services (e.g., embedded maps, scheduling tools, payment portals). While we strive to work with accessible vendors, we cannot control the accessibility of third-party content. If you experience any difficulty with these tools, please contact us so we can assist.

 

Feedback & Support

If you experience any difficulty accessing our website, services, or communications — or if you have suggestions for how we can improve — we encourage you to reach out.

Contact Information
📞 Phone: (321) 393-1205
📧 Email: support@prohaulsystems.com
📍 Mailing Address: 140 Tomahawk Drive, M42 Indian Harbour Beach, FL 32937


🕒 Business Hours: Monday - Friday 7am to 7pm, Saturday 7am - 5pm

We aim to respond to all accessibility-related inquiries within 48 hours.

 

Compatibility

Our website is designed to be compatible with:

  • Major browsers: Chrome, Firefox, Safari, Edge

  • Screen readers: NVDA, JAWS, VoiceOver

  • Mobile and tablet devices

  • Assistive input devices

 

Limitations

We acknowledge that some parts of the website or in-field service offerings may not be fully accessible yet. We are working diligently to address any limitations as part of our ongoing improvement plan.

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Thank you for choosing PRO HAUL SYSTEMS. We are proud to serve our community and are dedicated to creating an environment where all customers feel respected, accommodated, and empowered.

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